AI Agents for Insurance that Power your Business

Create and manage autonomous AI agents to hyper-automate insurance processes quickly and easily

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Maximizing efficiency made easy

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Automate tasks quickly and easily

Avoid operation bottlenecks

360° view of your business with centralized information

Conversational agents for better customer relationship

Use cases

Policy issuance and administration

Assist customers in entering the necessary data to create their policies, including personal and vehicle information. Provide 24/7 access to coverage details, policy validity, and clauses.

Policy Renewal or Cancellation

Notify customers of upcoming renewals and request confirmation or changes. Simplify the cancellation process by guiding customers through the necessary steps.

Reimbursement to Insured and Third Parties

Use a chatbot to guide customers in submitting reimbursement requests. Collect personal details and reimbursement information, ensuring proper document submission.

Claims Management

Enhance information accuracy and automate fragmented processes with AI agents. Minimize errors and delays, improve operational efficiency, and deliver a better customer experience.

Underwriting

Streamline communication among customers, underwriters, inspectors, and other stakeholders with AI agents that automate document collection and critical information extraction. Improve efficiency and accelerate decision-making for quicker, more accurate responses.

Anti-Fraud

Enhance fraud detection through AI automation, utilizing a centralized information system that minimizes the number of professionals involved, simplifies processes, and reduces costs.

From automating workflows to creating autonomous AI agents

Intake Agent

Guides customer interactions for data collection, claim support and policy updates.

  • Schedules collection for salvage claims.

  • Guides customers through claim requests.

  • Provides a step-by-step policy completion guide.

  • Offers personalized coverage simulations.

  • Enables fast, online claims filing.

Compliance 
Verification Agent

Efficient validation of claims documents, images and data entries.

  • Verifies images and data from claims submissions.

  • Assesses recovered goods for technical validation.

  • Authenticates validates and invoices.

  • Automatically validates sent documents.

  • Extracts and analyzes contractual data.

Fraud Detection Agent

Detects inconsistencies, validates critical data and prevents fraudulent claims.

  • Conducts fraud history checks.

  • Cross-references external data sources.

  • Identifies potential fraudulent claims.

  • Consults legal restrictions on assets.

  • Analyzes recurring suspicious patterns.

Policy & Document
Automation Agent

Automates the creation, issuance and management of insurance policies and contracts.

  • Automatically generates personalized contracts.

  • Issues detailed policy documents digitally.

  • Creates rapid settlement terms for claims.

  • Automates the transfer of ownership and legal agreements.

  • Formalizes reimbursement agreements. 

  • Collects digital signatures with PipeSign.

Shared Services

Financial

Reimbursement
Requests

IT

Permissions/Acesss, Equipment, Software

Procurement

PO inssuance, Quotations comparison

ROI of up to 260%

50% faster deployments

Reduce manual tasks by 40% to 90% with AI Agents

Accelerate time to market with one of the lowest TCOs in the market*, improve team efficiency and customer experience by hyper-automating insurance and brokerage processes, making them easier and faster, with Pipefy.

Source: Forrester – Pipefy Total Economic Impact.

Approved by major market players

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Pipefy is recognized as the industry leader

What else can you have?

At Pipefy, you have shared services: automate HR, purchasing and finance processes to eliminate bottlenecks.

Keep track of metrics and internal customer satisfaction by simplifying purchase orders, supplier integration and HR requests.

This reduces IT security overhead, as Pipefy offers governance tools and action history, ensuring the necessary control for maintenance while allowing the agile implementation of new processes, without bureaucracy.