Pipefy Launches AI-Powered HR Automation Solution to Improve the Employee Experience

SAN FRANCISCO, Jan. 11, 2024 -- Pipefy, the global industry leader in AI-driven process automation, today announced the launch of Pipefy AI for HR, with customizable chatbots that are available to help employees, 24/7. Pipefy AI for HR delivers instant and centralized access to policies, forms, data, and other information frequently requested from HR teams.

Pipefy AI for HR gives employees a single portal in which they can not only find the information and documents they need, but also submit requests, such as for vacation time or reimbursements. Employees can use the chatbot to ask questions about PTO, research open roles within the company, or reference company policies. The chatbot is available in any language and accessible on any device.

For HR teams, Pipefy for AI means more face time with employees, better SLA attainment, and more time to focus on HR strategy. Pipefy AI helps HR teams make data-driven decisions by providing fast access to data, process insights, and crucial metrics such as attrition and employee satisfaction. For example, HR professionals can ask Pipefy AI questions such as “What are the top factors contributing to turnover in the sales department?”

“Pipefy AI for HR is all about helping HR teams deliver exceptional employee experiences,” said Alessio Alionco, CEO of Pipefy. “It does this by improving response times and giving employees more autonomy. Beyond this, Pipefy AI gives HR professionals more time for the 1:1 contact and strategic planning that truly make a difference for employees and the company as a whole. From a process automation perspective, this AI tool works like a virtual assistant, automating workflows, handling routine tasks, answering common questions, and routing incoming requests.”

Alionco added, “Generative AI solutions such as ours are ideal to help HR professionals streamline their workload and improve employee experiences – and their adoption is accelerating. In fact, according to Gartner, 81% of HR leaders have explored or implemented artificial intelligence (AI) solutions to improve process efficiency within their organizations.”

In a recent Pipefy survey, 79% of business and IT leaders said that they expect the combination of artificial intelligence and process automation – such as Pipefy AI – to increase efficiency by at least 25%.

Importantly, Pipefy AI for HR delivers industry-leading security features and certifications, to help make sure that teams are safe, secure and in compliance.

For more information on how AI can help human resources professionals improve employee experiences, join Pipefy’s free webinar on Wednesday, Jan. 17th at 1:00 p.m. EST/10 a.m. PT.

About Pipefy

Pipefy delivers a leading business process automation platform that increases team productivity and efficiency, centralizes data, and standardizes processes for teams in IT, Finance, HR, Customer Operations and more. Through its no-code process automation and AI framework, Pipefy helps businesses achieve operational efficiency and optimal productivity for every team in every department. Among its many recognitions, Pipefy was named to the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing companies in North America in November, 2022. For more information, visit www.pipefy.com.

For more media information, contact:
Lisa Hendrickson/LCH Communications for Pipefy
516-643-1642
[email protected]