The Pipefy Effect on Process Management
Meet Pipefy: the tool that assists users in implementing workflows, managing processes, and automating tasks with artificial intelligence, thus reducing effort and increasing work productivity.
With the platform, you can
Make uncomplicated requests;
Manage demands in a standardized way;
Create efficient approval flows;
Delegate tasks and set deadlines;
Automate tasks, such as sending emails;
Measure and analyze results.
The Total Economic Impact™ of Pipefy
The Total Economic Impact™ was a study commissioned by Pipefy and conducted in August 2024 by Forrester Consulting, a leading global research and advisory firm. It provided relevant materials and insights to evaluate the financial impact of Pipefy on organizations, focusing on benefits, costs, and risks.
To better understand Pipefy’s results, four representatives from companies using the platform were interviewed. Based on their experiences, Forrester combined the data into a composite organization based in North America, with $1 billion in annual revenue and 5,000 employees.
The main challenges faced by the interviewees were:
Automation and process management
Previous solutions were slow, costly, and hardly adapted to specific optimization needs, complicating daily organization.
Scalability
Critical processes needed to be executed manually or weren’t efficiently automated, leading to unnecessary and repetitive efforts in process management.
IT team overload
The IT team invested significant time and effort in automating inefficient processes, impacting productivity within the sector.
3-year
Return on
Investment (ROI)
260%
Average time
savings of
40%
on automated tasks
Equivalent time
savings of
US$2,5 mi
in 3 years
Development
time
reduced by
50%
*Based on the composite organization, according to the TEI study conducted by Forrester Consulting.
Discover the Benefits That Make a Difference
By investing in Pipefy, the composite organization achieved key benefits:
Simplified Development
The no-code/low-code software empowers “citizen developers” granting autonomy to create automation without IT team intervention.
IT Cost Savings and Prevention
By transferring development tasks from the IT team to users, costs are reduced. It also allows the IT team to focus on tasks of greater value.
Fast Implementation
With Pipefy, you can replicate automation and processes, reducing development time and implementation of new automation.
Time Savings for Employees
Employees impacted by automated processes see significant time reductions in development and process management, and easy integration with other systems promotes easy collaboration between departments.
What Are People Saying About Pipefy?
Check out what the interviewees said about implementing Pipefy in their companies:
Pipefy allows us to focus on more important tasks and unlock business potential that we couldn’t access before because we were buried in a manual workload… There are so many business processes that we can optimize; we just need to pick our priority.
Pipefy allows us to focus on more important tasks and unlock business potential that we couldn’t access before because we were buried in a manual workload… There are so many business processes that we can optimize; we just need to pick our priority.
Head de application management, CPG.
With Pipefy, we start a project with the solution already built in; we don’t have to reconstruct a workflow or process. It’s very fast to create a workflow… We see a 15% increase in productivity with Pipefy by itself. When thinking about intelligent orchestration between Pipefy and other platforms, that rises to a 40% to 50% increase in productivity.
With Pipefy, we start a project with the solution already built in; we don’t have to reconstruct a workflow or process. It’s very fast to create a workflow… We see a 15% increase in productivity with Pipefy by itself. When thinking about intelligent orchestration between Pipefy and other platforms, that rises to a 40% to 50% increase in productivity.
Digital transformation and innovation director, professional services.
With Pipefy, we can make rule changes much faster, and they don’t have to go through a release because we have changed from development to configuration. We are now operating in a way that has reduced the dependency on the IT department.
With Pipefy, we can make rule changes much faster, and they don’t have to go through a release because we have changed from development to configuration. We are now operating in a way that has reduced the dependency on the IT department.
Global portfolio product manager, professional services
What was the Cost vs. Benefit of Implementing Pipefy?
Implementation costs US$122,000
- Internal IT labor to deploy the solution
- Training time for line-of-business users
- One-time onboarding fee
Ongoing management labor costs US$472,000
- Time and efforts for line-of-business users allocated to develop automation, monitor and integrate the solution, and manage the relationship
Licensing costs US$124,000
- Fixed monthly fee of $40 per licensed user
- Access includes creating and modifying automation and processes, along with working on solving requests
- Pipefy does not charge for users who submit and track requests only
On the other hand, see the positive results obtained with the investment:
Over US$ 117,000 in IT cost savings
Payback <6 meses
Net present value (NPV)
US$ 1.86 million
*Based on the composite organization, as per the TEI study conducted by Forrester Consulting.
Still unsure about what our platform can do for you? Our solutions go beyond the superficial; Pipefy is the solution for:
Optimizing work organization;
Automating complex and repetitive tasks;
Need for a system that is flexible and adapts to user needs;
Decentralized processes;
Increasing process implementation speed;
Enabling users to take responsibility for process automation while the IT team maintains oversight.
Interested and want to read the full study?
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