AI-driven efficiency for HR Service Delivery operations

Create great experiences for every employee, centralize requests, respond promptly, track success metrics, and integrate departments.

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Trusted by 3700+ brands across 150+ countries

HR Service Delivery with AI

Standardize and centralize processes to boost employee satisfaction

Optimize workflows with a few clicks

Create any HR workflow in minutes – hiring, onboarding, offboarding, request management, and more – all with the help of Pipefy AI. 

Help employees help themselves with self-service portals

Offer employees the convenience of accessing HR requests through custom-made portals, where they can easily find information and fill out the necessary forms.

Elevate productivity with automation

Break free from manual tasks like sending emails, handling employee requests, and facilitating manager approvals, thanks to Pipefy automation.

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Smart connections, exceptional service

Improve efficiency by integrating people, systems, and strategy

Foster a cohesive HR ecosystem

Pipefy integrates with recruitment, timekeeping, and payroll systems, trimming down manual data entry and nurturing a more streamlined workflow.

Let AI work wonders for you and your team

Ask the AI about key indicators such as employee satisfaction, turnover rates, headcount, and everything else you need to make data-driven HR decisions.

Access, control, and secure all information

Manage and safeguard sensitive data with role-based access control, ensuring the right people have access to the information they need.

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Customizable dashboards and reports

Empower decisions through swift access to reliable data

Spot opportunities for fast improvement

Let Pipefy AI offer you instant insights into improving team performance and workflow efficiency.

Measure and track performance everywhere

Keep tabs on vital metrics such as FTE, SLAs, and eNPS through automatic satisfaction surveys, detailed reports, and customizable dashboards.

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Build a better work experience

Improve eNPS with a flawless HR experience

Orchestrate all your HR workflows in a single place. Consolidate incoming requests, reduce response times, and centralize information for a seamless HR experience.

Explore all integrations

Employee portals

Create custom portals for centralized document and form management with branding and access control.

Customized HR forms

Get accurate information around the clock and expedite HR request processing.

Automated email templates

Provide updates on requests and tasks with standardized emails and automatic delivery.

HR Service Delivery

Explore our product

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Why HR teams choose  Pipefy

228

%

return on investment

80

%

reduction in onboarding time

150

%

improvement in SLAs

46

%

fewer emails sent

228

%

return on investment

80

%

reduction in onboarding time

150

%

improvement in SLAs

46

%

fewer emails sent

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A flexible platform that adapts to you. Not the other way around.

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Customer voices

Achieving amazing results for enterprises across all segments.

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Instead of using over 15 different tools, I can teach any person within HR how to use Pipefy, and they can use it for almost any process.

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Diogo Ayres

Service Designer

Instead of using over 15 different tools, I can teach any person within HR how to use Pipefy, and they can use it for almost any process.

Diogo Ayres

Service Designer

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Pipefy took a familiar framework and added automation and operationalization in a way that I can administer on my own.

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Corey Berkey

SVP of Human Resources

Pipefy took a familiar framework and added automation and operationalization in a way that I can administer on my own.

Corey Berkey

SVP of Human Resources

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With Pipefy it is easier to control inventory and schedule deliveries so everything is set when the new employee arrives.

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Neila Nascimento

Tech Recruiter

With Pipefy it is easier to control inventory and schedule deliveries so everything is set when the new employee arrives.

Neila Nascimento

Tech Recruiter

Pipefy has consistently been recognized as the industry leader on G2.

Dive into our

success stories

How James Delivery attained 134% ROI in 2 months with Pipefy for recruiting

How Pipefy is making a difference for James Delivery
One Columba Cargo Ship

How CNH Industrial digitized their employee experience with Pipefy

How Pipefy is making a difference for CNH Industrial
One Columba Cargo Ship

Questions & Answers

If you need help, we are ready to provide guidance and support.

What is Pipefy Human Resources (HR) Service Delivery?

Our HR Service Delivery platform is an essential component of a no-code Business Process Automation (BPA) tool that optimizes and simplifies business processes. HR processes include payroll and benefits, ongoing development, onboarding and offboarding employees, and the delivery and resolution of employees’ HR service requests.

How does Pipefy HR Service Delivery compare to other HR platforms?

Pipefy is an ideal choice for businesses seeking a flexible tool to design and manage custom HR workflows. Because Pipefy is a no-code BPA platform that optimizes many different types of business processes, however, our tool has features and capabilities that traditional HR software simply can’t offer. These features include multiple department integrations, customizable forms, and user-friendly dashboards, all in a platform requiring no previous coding knowledge.

How can I build and maintain effective HR Service Delivery with Pipefy?

Pipefy’s HR service delivery solution allows HR teams to create workflows without prior coding knowledge. Simply choose a template or start from scratch to build customized automated processes.

How does the software integrate with existing HR systems within the company?

Pipefy’s HR Service Delivery platform fully integrates with payroll systems, HCM, ERPs, and employee databases. It also seamlessly connects key HR processes like hiring and benefits enrollment to the apps your HR team uses each day. These apps include DocuSign, LinkedIn, and Slack.

How does Pipefy address data security and privacy?

Pipefy’s customers’ privacy and data security are our chief concerns. We comply with Information Security best practices and employ a dedicated security team to ensure our environments are safe and secure. Pipefy also uses third-party services to continuously monitor for network vulnerabilities. For more information about our commitment, visit the security and privacy page.